How to fire a client/customer

Honesty — with yourself and clients is a key approach.

File. Atlas Building Co. of Florida President Andy Stultz says sometimes firing a client is the right long-term move.
File. Atlas Building Co. of Florida President Andy Stultz says sometimes firing a client is the right long-term move.
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Marc Simms was two years into his sales and marketing consulting business in 2009 when a client — nearly one-third of his revenue — began to exhibit some questionable behavior.

 

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