- November 21, 2024
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Join us as we extend a warm welcome to OfficeMax Founder, Michael Feuer, on the inaugural episode of the Business Observer's From the Corner Office Podcast. Prepare for an engaging conversation as Michael delves into the essence of effective leadership, shares invaluable lessons from his tenure at OfficeMax, and recounts a bold encounter when he cold called none other than Jack Welch, one of America's most esteemed business executives, in pursuit of an investment.
3 Takeaways:
Timestamps:
01:10 - Michael Feuer introduces himself
02:13 - Michael is an “opportunist”
03:30 - Michael’s childhood
04:13 - How Michael got started
05:16 - Seize the opportunity… and be lucky
05:55 - “I’m America's worst employee”
06:30 - To be a CEO…
07:50 - “Do things you understand and know” - Starting OfficeMax
09:40 - Understanding your customer
11:29 - “You need to stand for something”
13:10 - Cold calling Jack Welch
16:15 - What makes a good leader?
18:35 - Finding leaders at OfficeMax
19:18 - You have to take ownership of everything you do
20:45 - Dig deep when interviewing people
21:40 - Following up with clients
25:20 - You can't bore people
26:45 - I try to give people memorable lessons
27:30 - Mistakes you made while running OfficeMax?
30:35 - Hot Seat Questions
31:30 - Taking customer complaints
To learn more about Michael Feuer, read the written article here.
Join us every week as we interview business leaders to learn what makes them great, what they look for in growing leaders, and much more.
