Former Corporate America executive helps turn bosses into leaders

Kyle McDowell's 10 principles for building and sustaining a culture of excellence are essential — but, he says, not rocket science.


  • By Mark Gordon
  • | 5:00 p.m. December 8, 2022
  • | 0 Free Articles Remaining!
Kyle McDowell's book, "Begin with We: 10 Principles for Building and Sustaining a Culture of Excellence,” published in September. (Photo by Mark Wemple)
Kyle McDowell's book, "Begin with We: 10 Principles for Building and Sustaining a Culture of Excellence,” published in September. (Photo by Mark Wemple)
  • Leadership
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Kyle McDowell’s career transformation from multibillion dollar executive to national leadership coach, author and keynote speaker had an unassuming beginning: the spark was lit in the summer of 2017 inside a dark hotel room in Lawrence, Kansas around midnight. 

A Plant City native, USF grad and Tampa resident, McDowell was in the hotel room that night prepping for a big speech the next day. He had recently been named senior vice president and program manager at Maximus, a business process outsourcing firm with 14,000 employees and a slew of federal government contracts. Maximus had some big successes, but, says McDowell, who had previously worked for UnitedHealth/Optum, the company was heavily siloed. And the flowing profits masked a faltering morale. His charge? Transform the culture. 

 

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