Area tech company scores $75 million investment

FORT MYERS —Goldman Sachs has invested $75 million in CallMiner, a Fort Myers technology firm that provides Artificial Intelligence-fueled speech and customer interaction analytics.

The funds from the giant New York-based investment bank, according to a statement, will be used to accelerate the company’s go-to-market strategy and expand Eureka, its analytics platform. Eureka helps call center employees analyze customer speech in real time, track their performance and guide them to perform more efficiently.