Nexus of influence: Bank looks to set a trend

At a new style of branch unveiled by Regions Bank in the Tampa Bay region, video killed the banker’s hours.


  • By Brian Hartz
  • | 6:00 a.m. December 21, 2018
  • | 0 Free Articles Remaining!
Mark Wemple. Jim Donatelli, executive vice president of Regions Bank’s St. Petersburg-Clearwater market, shows off the bank's new "Nexus"-style branch in South Pasadena.
Mark Wemple. Jim Donatelli, executive vice president of Regions Bank’s St. Petersburg-Clearwater market, shows off the bank's new "Nexus"-style branch in South Pasadena.
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South Pasadena, a community of about 5,000 people nestled between Gulfport and St. Pete Beach in Pinellas County, has become a testing ground for a $125 billion-asset powerhouse bank with tens of thousands of customers across the South, Midwest, Florida and Texas. 

The test? The latest in the banking industry's ongoing quest to create a branch strategy that's both profitable for the bank and preferable and efficient for the customer. This one comes from Regions Bank, which, at its first “Nexus”-style branch in Florida, at 1400 Pasadena Ave. S., hopes to makes the notion of “banker’s hours” a thing of the past.

 

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