Customers at the Pinnacle

  • By Business Observer Staff
  • | 6:00 p.m. March 16, 2007
  • | 0 Free Articles Remaining!
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Customers at the Pinnacle

Health care by Mark Gordon | Managing Editor

A four-office doctor's practice is bluntly going about improving customer service, normally a black eye in the medical field. Its model is a certain five-star hotel chain.

 

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