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In her role as vice president and COO of SalusCare, a Fort Myers nonprofit provider of mental and behavioral health care services, Jessica Plazewski has had to navigate one of the most challenging eras for her industry in recent memory: the pandemic.
“A lot of it has been trying to figure out what our new normal is going to be,” says Plazewski. “We had a lot of pivoting to do.”
Like many other mental and behavioral health care companies, SalusCare quickly shifted to a telehealth model. Plazewski, however, believes it’s too soon to tell whether that method of care delivery will become prevalent in the future.
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