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As business leaders navigate the beginning of a post-pandemic world, resiliency in the workplace is arguably more important than ever. The pandemic was — and is — a major challenge for everyone, both personally and professionally. How employees bounce back — and how they respond to new challenges — may be different than before. Those in leadership positions must help employees build resilience for the health of the employees and of the company. Building organizational resilience is an opportunity not only to fortify your business, but also to redefine your company culture in this brave new world. (Resiliency is defined as “the ability to persevere, remain focused and move forward with your responsibilities and goals, in spite of obstacles and challenges.”)
A highly resilient workforce can directly and positively impact a company’s bottom line. The qualities that allow an individual to “bounce back” from personal challenges are the same qualities that contribute to focus and accomplishment of business goals. Employees who are highly resilient adapt easier to change, are more productive and have a positive influence on their coworkers. Employees with low resiliency, however, are more likely to have higher absenteeism and turnover, along with reduced productivity.
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